At Project-CB, we strive to provide our customers with a seamless shopping experience that extends beyond the checkout process. Our shipping policy reflects our commitment to delivering your purchases quickly, efficiently, and cost-effectively. Please take a moment to familiarize yourself with the key aspects of our shipping policy.

Free Shipping to Select Countries: We are proud to offer free shipping to customers in the following countries: the United States, United Kingdom, Singapore, Hong Kong, Germany, France, the Netherlands, Poland, Belgium, Austria, Luxembourg, Spain, Italy, Japan, South Korea, Taiwan, England, Scotland, Australia, and Canada. This allows us to better serve our global clientele and ensure that you receive your orders without any additional shipping costs.

Dispatch Location: All orders are dispatched from our warehouse located at Room116, 1st Floor, Golden House Building, Suzhou Industrial Park, Suzhou, Jiangsu Province, China. We work closely with reliable courier services to ensure that your purchases are delivered safely and efficiently.

Processing Time: Once you place an order, please allow 1-3 business days for processing. This time is necessary for us to prepare your items for shipment, ensuring that they are securely packaged and ready for transit.

Estimated Delivery Times: Delivery times may vary depending on your location and the courier service used. However, we aim to deliver orders within the following estimated timeframes:

• United States, Canada, and Australia: 10-15 business days
• United Kingdom, Europe, and Asia: 10-15 business days
• Other countries: 15-20 business days

Please note that these delivery times are approximate and may be affected by factors beyond our control, such as customs clearance procedures or public holidays.

Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your shipment on the courier's website.

Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. Project-CB is not responsible for delays due to customs clearance procedures.

For any questions or concerns related to our shipping policy, please contact our customer support team at email us at connect@project-cb.com. We are always here to help and ensure that you have a pleasant shopping experience with Project-CB.